business services
Our Business Services Offer was developed to provide independent retailers with access to focused project work that adds measurable value to their business — simple to engage, straightforward to execute, and directly tied to improving results. While we will offer our retailers customized business service projects based on their needs, here are the core projects available today.
Brand Positioning Audit
Assess your brand image and positioning with customers and community stakeholders to strengthen your retailer brand.
Customer Service Assessment
Evaluate your current customer experience against best-in-class industry benchmarks.
Customer Use Patterns
Evaluate your current customer experience against best-in-class industry benchmarks.
Leveraging Technology
Identify technologies that can enhance your service offering and deepen engagement with your growers.
Dealing with On-Farm Disruptors
Develop retailer strategies to respond effectively to manufacturer and broker activity on-farm.
Working Capital Analysis
Identify opportunities to optimize inventory management and improve your seasonal working capital.
People Perfomance Management
Strengthen employee engagement through employee training, SOP’s and performance management tools.
Grower Communication Strategies
Evaluate and improve the impact of your grower communications to enhance your customer loyalty and retail sales.
Retailer Differentiation
Assess and compare your product and services offer to enhance and sharpen your competitive advantage in a crowded retailer marketplace.
Retailer Business Scorecard
Create a customized scorecard to track and measure your success against what matters most to your retailer business.